Frequently Asked Questions

Everything you need to know about your BBK Performance order.

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.

How do I process a return or exchange?

We offer a 30-day return policy on all unworn items with original tags. To start a return, visit our online portal and enter your order number and zip code to receive a prepaid shipping label.

What payment methods do you accept?

BBK Performance accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

How do I find the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our specifications for the most accurate fit.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. Our performance fabrics are sourced from certified suppliers who prioritize recycled materials and fair labor practices throughout the supply chain.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email confirmation containing a tracking link. You can also view your order status at any time by logging into your BBK account.